At rr55, your privacy is not an afterthought. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have over it. We keep things plain and honest — no legal jargon designed to confuse.
Six core commitments that define how rr55 handles your personal information.
All data transmitted between your device and rr55 servers is protected by TLS encryption. Your account credentials, payment details, and personal information are never sent in plain text.
rr55 does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information stays within the rr55 platform and is used only to operate your account and improve your experience.
You have the right to access, correct, and request deletion of your personal data at any time. rr55 provides a straightforward process for exercising these rights — just contact the support team.
rr55 stores all player data on secure, access-controlled servers. Data is backed up regularly and protected against unauthorised access through multiple layers of security controls.
rr55 only collects the data that is genuinely necessary to operate your account, process payments, and comply with legal obligations. We do not collect data for the sake of it.
rr55 will only send you promotional communications if you have opted in. You can withdraw your consent at any time from your account settings or by contacting the support team directly.
rr55 is an online gaming platform serving players in Bangladesh. We take the privacy of our players seriously. This Privacy Policy describes how rr55 collects, uses, stores, and protects the personal data of everyone who registers an account or visits the rr55 website.
This policy applies to all personal data collected through the rr55 website, mobile site, and any associated applications. It should be read alongside the rr55 Terms and Conditions, which form part of the overall agreement between you and rr55.
rr55 acts as the data controller for all personal data collected through the platform. This means rr55 is responsible for deciding how and why your data is processed. If you have any concerns about how your data is being handled, please contact the rr55 support team at any time.
This Privacy Policy was last updated on 1 January 2025. When we make significant changes to this policy, we will notify registered players via the contact details on their account and update the "Last Updated" date at the top of this page.
rr55 collects personal data in two ways — data you provide directly, and data collected automatically when you use the platform. We only collect what is necessary for the purposes described in this policy.
Data you provide directly:
Data collected automatically:
rr55 uses your personal data for specific, legitimate purposes. We do not use your data in ways that are incompatible with the reasons it was originally collected. The table below summarises the main purposes for which rr55 processes your data.
| Purpose | Data Used |
|---|---|
| Creating and managing your rr55 account | Name, mobile number, date of birth |
| Verifying your identity (KYC) | NID document, selfie, date of birth |
| Processing deposits and withdrawals | Mobile banking number, transaction records |
| Preventing fraud and money laundering | IP address, device data, transaction history |
| Providing customer support | Account details, support communications |
| Sending account notifications | Mobile number, email (if provided) |
| Sending promotional offers (opt-in only) | Mobile number, gaming preferences |
| Improving the rr55 platform | Anonymised usage and game activity data |
| Complying with legal obligations | All data as required by applicable law |
rr55 uses anonymised and aggregated data to analyse platform performance and improve the gaming experience. This aggregated data cannot be used to identify individual players and is not subject to the same restrictions as personal data.
rr55 processes your personal data on one or more of the following legal bases:
rr55 does not sell your personal data to third parties. However, rr55 may share your data with trusted third parties in the following limited circumstances:
rr55 retains your personal data for as long as your account is active and for a period after account closure as required by law and legitimate business needs. The retention periods below apply as a general guide:
When data is no longer required for the purposes for which it was collected and no legal retention obligation applies, rr55 will securely delete or anonymise it. Anonymised data may be retained indefinitely for analytical purposes.
rr55 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the site is used. A cookie is a small text file stored on your device when you visit a website. Cookies do not contain your personal data directly but may be linked to your account when you are logged in.
rr55 uses the following types of cookies:
You can manage your cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the rr55 platform, though some features may work less smoothly. Note that clearing cookies will log you out of your rr55 account.
As an rr55 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact the rr55 support team at [email protected]. rr55 will respond to all data rights requests within 30 days.
Please note that some rights are subject to limitations. For example, rr55 cannot delete transaction records that are required to be retained by law. Where a request cannot be fulfilled in full, rr55 will explain the reason clearly.
rr55 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, or disclosure. These measures include:
Despite these measures, no online platform can guarantee absolute security. If rr55 becomes aware of a data breach that is likely to affect your rights, we will notify you as soon as reasonably practicable and take immediate steps to contain the breach and minimise its impact.
You also play a role in keeping your account secure. Use a strong, unique password for your rr55 account, do not share your login credentials with anyone, and contact the support team immediately if you suspect unauthorised access to your account.
The rr55 platform is strictly for adults aged 18 and over. rr55 does not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered an rr55 account or provided personal data to rr55, please contact us immediately at [email protected].
Upon receiving such a report, rr55 will investigate promptly. If it is confirmed that the account holder is under 18, the account will be closed immediately, all data will be deleted, and any deposited funds will be returned to the original payment method. rr55 uses age verification checks during registration and KYC to minimise the risk of underage access.
rr55 may update this Privacy Policy from time to time to reflect changes in the platform, applicable law, or industry best practices. When significant changes are made, rr55 will notify registered players via SMS or in-app notification and update the "Last Updated" date at the top of this page.
Minor changes — such as clarifications or corrections — may be made without individual notification. We encourage you to review this Privacy Policy periodically to stay informed about how rr55 protects your data. The most current version of this policy is always available at rr55.today/privacy-policy.
Your continued use of the rr55 platform after any update to this Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with any changes, you should stop using the platform and contact the support team to close your account.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way rr55 handles your personal data, please get in touch with the rr55 support team:
rr55 aims to respond to all privacy-related enquiries within 5 business days. For formal data rights requests, the response period is up to 30 days. If you are not satisfied with rr55's response to a privacy concern, you have the right to escalate the matter to the relevant data protection authority in your jurisdiction.
Your data is safe with rr55. Register your account today, deposit in BDT via bKash or Nagad, and enjoy Bangladesh's most trusted online gaming platform — knowing your privacy is protected every step of the way.